| Description | What's the difference between a client, a contact and a prospect? In Client Management: Clients are individuals or organizations that you do work for. You can add subscriptions like Sage Accounting to a client. Select the Clients tab to view the client list. Contacts are quick references that include basic details like phone numbers and addresses. You can’t add subscriptions to a contact. Select the Contacts tab to view the contact list. Prospects are prospective clients that you’re looking to do work for. You can’t add subscriptions to a prospect. Select the Prospects tab to view the prospect list.
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Resolution | - Click Contacts.

- Select Add contact from the contact list menu.

- Choose a contact type.
- Work through the wizard, selecting Next when you've completed each page.
- Select Save.
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