| Description | Comments are useful to update your colleagues or for reminding yourself where you're up to with your client work. |
Resolution | Add a comment to a client, contact or prospect -
Find your client in the client list, contact in the contact list, or prospect in the prospect list.
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Select the client, contact or prospect. -
Select Add a comment.
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Enter the body of your comment, and an optional title. -
Optional - Type an @ before a colleague's name when writing a comment so they receive a notification.
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Select Save. Edit or delete a comment -
Find your client in the client list, contact in the contact list, or prospect in the prospect list.
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Select the client, contact or prospect. -
Find the comment, then from the actions menu select Edit or Delete. You can edit a comment's content, formatting or title, or delete the entire comment altogether.

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