• Go to the data file location.
• Right-click the SAJ folder and select Properties.
• Select the Read-Only and Hidden checkboxes.
• Click Apply then uncheck the Read-Only and Hidden boxes.
• Click Apply again.
• Click Apply the changes to all subfolders in the SAJ folder.
• Right-click the SAI file and repeat the steps above.
• Verify that you can convert the data file.

• Run Sage 50 as administrator.
• Verify that you can convert the data file.

• Find and restore a backup file created locally before the first conversion attempt.
• Save the backup as a new file. Don't overwrite the old one.
• Locate the new data file and open the SAJ folder and make sure there’s no conversion log.
  • Conversion logs are time-stamped text files created when a conversion fails
    • For example, 2017-06-28-16-20-55.txt - this file failed to convert at 2017 June 28 4pm
  • Find a backup before this date and restore it

 

Ensure all files are on a local drive when converting to a new version.

1. If the file is on a network, copy the file locally.
2. After conversion, copy the file back to the network.

• Open the SAJ folder.
• Check for duplicate file names that contain:
  • ibdata1 (Copie de Joe confliCt 2012-09-27) ibdata1 (Joe's conflicted copy 2013-01-09)
  • accounts (1).frm, simplygroupmembership (2).frm, tbgtah01-1.frm or tbgtah01-2.frm;
  • Verify the simply and mysql folder doesn’t have extra files or folders as well
• Remove all duplicates and extra files.
• Verify that you can convert the data file.

• Disable the antivirus.
  • If you have more than one antivirus software, uninstall them and leave only one, and disable it
• Turn off the firewall and real-time scanning.
  • If you use McAfee, turn off both real-time scanning and the firewall
• If your computer is using any auto backup software to backup company data files, disable it.
• Right-click the Sage 50 icon and Run as administrator.
• Start the conversion again.
• After file conversion, re-enable any security software.