• The benefits settings will always increase the gross pay and in most instances are subject to income tax
• You can find the exceptions in non-taxable benefits on the government of Canada website

• Verify whether the payroll taxes are incorrect or not calculating at all
• Compare the tax calculations to the Canada Revenue Agency (CRA) Payroll Deduction Online Calculator (PDOC)
  • When comparing to the CRA website, ensure that the calculations are based on Gross Pay and not Net Pay

EI calculates incorrectly

The EI Employee deduction amount on the paystub is incorrect.

CPP calculates incorrectly

The RRQ / CPP amount doesn’t match my calculation using the government tables.

Federal / Provincial Tax calculate incorrectly

The automatic federal (or provincial) payroll tax calculation is incorrect.

How to use the Database Utilities (Sage_SA_dbutil.exe)
My fiscal year (or calendar year) has advanced too far.
The automatic federal (or provincial) payroll tax calculation is incorrect.
Automatic or recalculate buttons are greyed out in the Paycheques journal
How do I exit history mode?