How to use the Database Utilities (Sage_SA_dbutil.exe)
Description
Cause
Resolution
  1. Log in to your data file with the sysadmin username.
  2. Create a backup.
  3. Go to Setup, Set Up Users.
  4. If asked for a password, enter the sysadmin password.
  5. Select the sysadmin username and click Modify.
  6. Select Read/write access to Third-Party Products and click OK.
  7. Close the program.
  8. Browse to C:\Program Files (x86)\(Sage 50 Version 202x)\.
  9. Locate and double-click on the executable file.
    • Sage_SA_dbutil.exe
  10. Click the Browse button in this Database Utility tool.
    • Browse to the folder where the.SAI file is located
    • Select and click Open
    • Ensure the file is local on your computer
       NOTE: If the file is on a server, copy it to the local computer to run the dbutil. Copy the file back to the server when complete.
  11. Select all 3 checkboxes, then click OK to begin the repair of your database.
    • The window will remain displayed until the process is complete
    • A window will appear with a message stating that Your tasks are complete
    • Click OK 
       CAUTION: Don't use the Enter button on the keyboard, only use the mouse to click OK.
  12. Press OK then close the window.
  13. Open your Sage 50 data file.

Image of the database utilities window.

 

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