Summary
How to solve the error: "The connection manager could not start the database engine. The database engine reported an error" when the data is shared on Remote Data Access.
Cause
Resolution
- From the startup window of Sage 50, select Connect to a shared company, or from within an existing company file that can open, click File, Connect to a Shared Company...
- If you don't have another company file to open, open the sample company
- If prompted, log in with your Sage account email address.
- Select the company file having the issue and click download.
- Choose the location and file name you would like and click Save. If you wish to overwrite the existing file with the error, select the same name and location as the file was saved in and click Yes when it asks you if you would like to overwrite it.
- Verify the data opens normally.
Need more help?
Africa
Asia
Australia
France
Ireland
Kenya
Nigeria
Portugal
South Africa
Spain
United Arab Emirates
United Kingdom
United States
Germany