Error: "The program detected an error in your data when looking for information related to record. You may want to restore your latest backup." when generating a report

• SAJ folder has unwanted files such as PEM files which are generated when opening the data file located on the server

Method 1:

• Verify the SAJ folder - see Step 1 of KB 40771 Error: "Unable to open the company file" while converting from 201x.x to 201x.x

Method 2:

• If data file is located on the server, copy data file to local drive to check whether the financial reports are open fine
• If they are opening fine locally, then on the server, remove PEM files on SAJ folder and uninstall connection manager on the server - see How Do I Uninstall The Connection Manager? and then reinstall Sage 50

Method 3:

• Restore from backup - see How to restore from a backup