How Do I Uninstall The Connection Manager?
Description
Cause
Resolution
[BCB:3:Network warning:ECB]
[BCB:4:Operating system warning:ECB]
[BCB:5:Third-party support:ECB]

The connection manager runs as a service on the computer.

To remove the connection manager, follow the steps below.


  1. The first thing you’ll need to do is identify the name of the service:
    1. So open up Services through the Start menu or Control Panel,
    2. Find the service in the list that you want to delete.
  2. Open the properties by double-clicking on the service name,
  3. Highlight the “Service name” value and copy it to the clipboard.
  4. This is what we’ll need to delete.
  5. The service name should be "Simply Accounting Database Connection Manager" or "Sage 50 Database Connection Manager" depending on the versions of sage that are installed.
  6. Open up a Command Prompt:
    1. Windows 7 or Vista: right-click the command prompt and choose Run as Administrator.
  7. The syntax used to delete a service is this:
    • sc delete "ServiceName"
    • If your service name has spaces in it, you’ll need to wrap the service name in quotes, like this:
      • sc delete "Simply Accounting Database Connection Manager"
    • If you receive an error [SC] OpenService FAILED 1060:, on the command line type in
      • on the command line type: sc query type= service state= all
      • Then re-enter the sc delete "ServiceName" command with the correct service name
  1. Now if you use the F5 key to refresh your Services list, you’ll see that the service is gone.
  2. Once you confirmed the service has been deleted, bring up task manager (CTRL+SHIFT+ESC)
    • On the process tab click or check Show processes from all users
    • End the Simply.SystemTrayIcon.exe and the mysqld.exe proccess if they are running.
  3. Go to the appropriate winsim folder:
    • 32 bit computers go to: C:\Program Files\winsim
    • 64 bit computers go to: C:\Program Files (x86)\winsim
    • Delete the ConnectionManager folder
  4. Reinstall Sage 50 (The version that was working)
    • Install any updates that you need, prior to the update that just caused the problem
    • Restart the computer.
  5. Open Sage 50 again

DocLink: Error: "Database engine timed out" when opening files to upgrade

Steps to duplicate
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