 CAUTION: Use caution when working with the below product functionality. Always create a backup of your data before proceeding with advanced solutions. If necessary, seek the assistance of a qualified Sage business partner, network administrator, or Sage customer support analyst. CAUTION: Sage support can't assist with third-party products, hardware, report customizations, or state and federal tax questions. Refer to our Scope of Support for more info. Contact your Sage business partner, network administrator, or accountant for assistance. Confirm if you posted the check in Cash Management: - From the Cash Management Inquiry window, select Entries, Checks by bank.
- Select the bank account.
- Add the Posted? column.
If you didn't post the check in Cash Management, review the Payroll new file: - From the Payroll Inquiry menu, select Check information, Check activity.
- Select the New file.
- If you see the check from Cash Management above, post the check
- If you don’t see the check from Cash Management above, contact Sage Support for a resolution
- If you deleted the New.prt file, this is a chargeable fix. Contact Sage Support to schedule a file fix.
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