CAUTION: Use caution when working with the below product functionality. Always create a backup of your data before proceeding with advanced solutions. If necessary, seek the assistance of a qualified Sage business partner, network administrator, or Sage customer support analyst.

Verify the following information

Verify the following information and settings before completing the correction steps below. If you can't verify the following information, contact Sage Support for assistance.

In Cash Management, the check must show the following information:

• The check number with a "V" next to it
• No amount
• The Posted check box is unmarked

Payroll needs to allow the reuse of voided check numbers.

1. Go to PR Settings, CM Entry Settings.
2. Confirm you check the Allow reuse of voided check number box.

Steps to correct

1. Enter a dummy manual check with the same employee, check date, check number, and amount.
2. Don't post the check.
3. Void the check.
   
   

What do I do with unposted Payroll checks in the Cash Management register when the checks don't exist in Payroll?