Method 1: Check for Windows updates - Run Windows updates.
- Reboot the computer.
Method 2: Use profile with Administrator Rights - Verify that your Windows profile has administrative rights.
- Go to Control Panel > User Accounts and ensure that you have administrative rights.
- Select the Windows Start button > All Programs, then Sage.
- Right-click Sage 50 Connection Manager > Run as Administrator.
- If prompted for a username and password, type in the required fields and try starting the service again.
Method 3: Check the Startup type - Open the Control Panel > Administrative Tools, then Services.
- Right-click the Sage 50 Database Connection Manager and choose Properties.
- In General, verify the status of Startup type, if disabled, set it as Automatic.
- Select the Log On tab.
- Enter the name of your Windows user account and click Apply.
Note: You can add a password in the User Accounts section of the Control Panel.
- Select the General tab.
- Select Start to restart the service, then exit the Services settings.
- Note: If there’s still an error in starting the Connection Manager, revert to the local system account.
Method 4: Check the Services - Select Start.
- Under search program and files, key in 'services', then select Enter.
- Select Windows Start > Control Panel > Administrative Tools, then Services.
- Double-click on Sage 50 Database Connection Manager.
- Change the Startup type: to Automatic.
- Select OK.
- In the Connection Manager window, select Start Service.
- Uninstall and Reinstall Sage 50, if you get the error: "The Sage 50 Database Connection Manager service on Local Computer started and then stopped. Some services stop automatically if they are not in use by other services or programs."
Method 5: Uninstall and Reinstall - Uninstall Sage 50 Accounting.
- Reinstall Sage 50 Accounting as administrator, and browse to C:\Sage.
- Open the installer files for the Sage 50 version and run the launch.exe as the administrator.
- Install any updates when necessary.
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