• The form settings are incorrect
• Selecting the pre-printed option in the form settings

[BCB:5:Third-party support:ECB]

1. Go to Setup, Reports & Forms, then Packing Slips.
2. Select the Custom Form radio button.
3. Select one of the default forms in the Description drop-down.
   • Alternatively, you can use a customized form.
4. Verify the packing slips are now printing correctly.