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Paya error code list

Created on  | Last modified on 

Summary

Error codes listed during Credit Card processing in Sage 50 Accounting.

Description

https://support.paya.com/43146-decline-codes/308603-bankcard-gateway-decline-codes

Error Code: 000000, 100000, 100001, 100002, 100003, 100004, 100005, 100006, 100007, 100008, 100009, 100010, 100011, 100012, 400000, 650102, 650103, 650104, 711711, 800000, 900000, 900001, 900002, 900003, 900004, 900005, 900006, 900007, 900008, 900009, 900010, 900011, 900012, 900013, 900014, 900015, 900016, 900017, 900018, 900019, 900020, 900021, 900022, 900023, 900024, 900025, 900026, 900027, 900028, 900029, 900030, 900031, 900032, 900033, 900034, 900035, 910000, 910001, 910002, 910003, 910004, 910005, 911911, 920000, 920001, 920002, 920050, 920051, 999999

Cause

 

Resolution

CAUTION: Sage support can't assist with third-party products, hardware, report customizations, or state and federal tax questions. Refer to our Scope of Support for more info. Contact your Sage business partner, network administrator, or accountant for assistance.

ERROR #
DESCRIPTION
   
000000
INTERNAL SERVER ERROR- Server Error, please contact Paya for assistance or more information
650102
AVS FAILURE N- The AVS result was not an exact match and the transaction was voided
650103
AVS FAILURE YX- The AVS result was not an exact match and the transaction was VOIDed
650103
AVS FAILURE AYXWZ- The AVS result was not a partial match and the transaction was VOIDed
650104
CVV FAILURE M - The CVV result was not an exact match and the transaction was VOIDed
650104
CVV FAILURE N- The CVV result was a no match and the transaction was VOIDed
711711
ERROR REVIEW REPORTING- Please log into the Virtual Terminal to review your transaction history to determine the status of this item
900000
INVALID T_ORDERNUM- Order number value is in an invalid format
900001
INVALID C_NAME- Name value is in an invalid format or was left blank
900002
INVALID C_ADDRESS- Address value is in an invalid format or was left blank
900003
INVALID C_CITY- City value is in an invalid format or was left blank
900004
INVALID C_STATE- State value is in an invalid format or was left blank
900005
INVALID C_ZIP- Zipcode value is in an invalid format or was left blank
900006
INVALID C_COUNTRY- Country value is in an invalid format or was left blank
900007
INVALID C_TELEPHONE- Telephone value is in an invalid format or was left blank
900008
INVALID C_FAX- Fax value is in an invalid format or was left blank
900009
INVALID C_EMAILEmail value is in an invalid format or was left blank- 
900010
INVALID C_SHIP_NAME - Shipping address name value is in an invalid format
900011
INVALID_C_SHIP_ADDRESS- Shipping Address value is in an invalid format
900012
INVALID_C_SHIP_CITY - Shipping city value is in an invalid format
900013
INVALID_C_SHIP_STATE- Shipping state value is in an invalid format
900014
INVALID_C_SHIP_ZIP- Shipping zipcode value is in an invalid format
900015
INVALID_C_SHIP_COUNTRY - Shipping country value is in an invalid format
900016
INVALID_C_CARDNUMBER- Credit card number value is in an invalid format
900017
INVALID_C_EXP- Expiration date value is in an invalid format
900018
INVALID_C_CVV - CVV (card verification value) value is in an invalid format or was left blank (if set to required)
900019
INVALID_T_AMT- Grand Total must equal > $0.00. Please check subtotal, shipping, and tax values
900020
INVALID_T_CODE- Transaction Code value is in an invalid format or was left blank
900021
INVALID_T_AUTH- Authorization code is in an invalid format or was left blank (required for Force transactions)
900022
INVALID_T_REFERENCE- Reference value is in an invalid format or was left blank (Required for Force or Void by Reference)
900023
INVALID_T_TRACKDATA- Track Data value is in an invalid format or was left blank (required for debit and retail transactions)
900024
INVALID_T_TRACKING_NUMBER - Tracking number value is in an invalid format
900025
INVALID_T_CUSTOMER_NUMBER- Customer number value is in an invalid format (used only for PCLIII transactions)
900026
INVALID_T_SHIPPING_COMPANY- Shipping company value is in an invalid format
900027
INVALID_T_RECURRING- Recurring value is in an invalid format (must be = 0 or 1)
900028
INVALID_T_RECURRING_TYPE- Recurring value is in an invalid format
900029
INVALID_T_RECURRING_INTERVAL - Recurring interval value is in an invalid format (must be numeric)
900030
INVALID_T_RECURRING_INDEFINITE- Recurring indefinite value is in an invalid format or was left blank
900031
INVALID_T_RECURRING_TIMES_TO_PROCESS - Recurring times to process value is in an invalid format (must be numeric)
900032
INVALID_T_RECURRING_NON_BUSINESS_DAYS - Recurring non-business days value is in an invalid format
900033
INVALID_T_RECURRING_GROUP - Recurring Group was left blank or group not found
900034
INVALID_T_RECURRING_START_DATE- Recurring start date value is in an invalid format or was left blank
900035
INVALID_T_PIN- Pin number entered is incorrect (required for Pin-debit transactions)
910000
SERVICE NOT ALLOWED - The transaction you are trying to submit is not allowed. Please contact Technical Support, at 877-470-4001
910001
VISA NOT ALLOWED- Visa card type transactions are not allowed
910002
MASTERCARD NOT ALLOWED- MasterCard card type transactions are not allowed
910003
AMEX NOT ALLOWED- American Express card type transactions are not allowed
910004
DISCOVER NOT ALLOWED- Discover card type transactions are not allowed
910005
CARD TYPE NOT ALLOWED - Card type transactions are not allowed
911911
SECURITY VIOLATION- M_id or M_key incorrect, XML Web Services not enabled in VT, or Post request is not at least 128-bit encrypted
911911
Invalid Data Format - Check data for invalid characters or missing fields
911911
Access Denied - Is normally caused by IP restrictions set in the virtual terminal
920000
ITEM NOT FOUND- Item not found. Please contact Technical Support for assistance, at 877-470-4001
920001
CREDIT VOL EXCEEDED- No corresponding sale found within last 6 months, credit couldn’t be issued
920002
AVS FAILURE- Address Verification Service failure
920050
DEBIT VOID NOT ALLOWED- A debit transaction cannot be voided
920051
OPERATION NOT ALLOWED- The operation requested is no supported on the gateway
930000
FRAUD RISK - This transaction has been identified as possible Fraud and has not been processed
999999
ERROR REVIEW REPORTING- Please log into the Virtual Terminal to review your transaction history to determine the status of this item