I can't post any transaction in my file, all icons are greyed out.
- Accountant's copy
- Expired monthly Subscription plan
- Expired SAN plan
- Sage Drive file - login as 2nd user
- User does not have enough rights
- Ports are blocked
- Converted from subscription to perpetual
CAUTION: Sage support can't assist with third-party products, hardware, report customizations, or state and federal tax questions. Refer to our Scope of Support for more info. Contact your Sage business partner, network administrator, or accountant for assistance. Option 1: I renewed my service plan last year but I decided to purchase Sage 50 outright this year
- Contact Customer Service to update your account service plan
Option 2: Accountant's copy
- It is designed for Accountant to enter year end adjustments, which allow the user to do only General Journals
- If you can't use the General journal you may:
Option 3: Shared Sage Drive shared file - Read only - with 2016.3 to current 2017.x and higher
Option 4: User rights
Option 5: Lack of Windows permissions
Option 6: Ports are blocked
Option 7: Folder permissions
- Ensure the folder permissions for the necessary groups/usernames are set to Full Control

- Solution ID
- 225924150079867
- Last Modified Date
- Mon Nov 21 17:54:25 UTC 2022
- Views
- 0