The Create Invoice and Adjust Invoice options are greyed out

• Sage 50 is in read-only mode
• The user does not have access
• The file is an Accountant's Copy

Option 1: Version check

1. Go to File, Properties.
2. If Product: says Sage 50 Pro Accounting, only one user can access the file at a time.

Option 2: I get product activation messages

1. Manually activate Sage 50.

Option 3: Run Sage 50 as administrator

1. See How to Run Sage 50 as Administrator.

Option 4: I am being asked to enter a renewal code

1. If you get a message to enter a renewal code, contact Sage 50 support.

Option 5: Check the access rights

1. Login as sysadmin in single-user mode.
2. Go to Setup, Set Up Users...
3. Select the user who cannot create a sales invoice.
4. Click Modify User.
5. Under the Transactions column for Customer & Sales, put a checkmark under Enter.
6. Log in again as the user to create the sales invoice.