Resolution
Scenario I: Discount taken is not activated
- From the transaction window, click View, Customize Transaction Window.
- Select the window you wish to customize (the default selection will be the window you are currently using).
- Select Columns.
- Remove the checkmark on Discount Taken.
- Click OK.
- Enter the amount of discount in the Discount Taken column.
- Click the Amount Received column (the total now reflects the original amount less discount).
Scenario II: Discount taken is activated
- If sample company has Discount taken column
- Run Database utilities (Sage-SA_dbutil.exe) . See the related resources for the guide.
- Open the company with problem
- Verify if the Discount Taken columns appear on the screen now
- If sample company has no Discount taken column
- Uninstall and reinstall the Sage 50 Accounting program
- Open the company with problem
- Verify if the Discount Taken columns appear on the screen now
DocLink: How to setup discount on sales invoice