Error: "You have selected a Sage 50 form file of another form type or the Sage 50 form file you selected has been damaged."

Summary

Error message is seen when trying to associate the customised invoice form with the sales quotes or sales orders or print out a payment cheque

Description


Cause


Resolution

Important notes:

  • Forms used in one type of transactions cannot be used in another type
    • eg.: Invoice forms cannot be used for sales quotes or sales orders
    • Payment cheques forms cannot be used with payroll cheques forms, etc

Steps:

  1. From the home window, select Setup, Reports & Forms
  2. Select the form on the left window pane.
  3. Verify that payment and payroll cheques have different forms
    • On the line Form, look at the end of the line to have the full location and file name (finishes with .sfm)
  4. The Description will most likely have a "User-defined" mention:
    • Browse to where the customized form is stored
    • Ensure the form selected is the one you expect
    • For example, the standard form paymtch06.sfm is a payment cheque form while payrlch06.sfm is a payroll cheque form.
    • Look to see if your custom form might have been used in the wrong location in Reports & Forms (payment form used for payroll, for example)
  5. If it is the proper form, the form file is likely damaged



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Solution Properties

Solution ID
221924750012868
Last Modified Date
Fri May 05 18:33:30 UTC 2023
Attributes
Product Details
Integrated Product: Blueprints
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