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Error: "You have selected a Sage 50 form file of another form type or the Sage 50 form file you selected has been damaged."

Created on  | Last modified on 

Summary

Error message is seen when trying to associate the customised invoice form with the sales quotes or sales orders or print out a payment cheque

Description


Cause


Resolution

Important notes:

  • Forms used in one type of transactions cannot be used in another type
    • eg.: Invoice forms cannot be used for sales quotes or sales orders
    • Payment cheques forms cannot be used with payroll cheques forms, etc

Steps:

  1. From the home window, select Setup, Reports & Forms
  2. Select the form on the left window pane.
  3. Verify that payment and payroll cheques have different forms
    • On the line Form, look at the end of the line to have the full location and file name (finishes with .sfm)
  4. The Description will most likely have a "User-defined" mention:
    • Browse to where the customized form is stored
    • Ensure the form selected is the one you expect
    • For example, the standard form paymtch06.sfm is a payment cheque form while payrlch06.sfm is a payroll cheque form.
    • Look to see if your custom form might have been used in the wrong location in Reports & Forms (payment form used for payroll, for example)
  5. If it is the proper form, the form file is likely damaged



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