A captcha keeps reappearing every time I open my company file

• This is a security procedure triggered by the Invoice Payments feature

• As long as you have not completed the entire Invoice Payments security procedure, the captcha will keep reappearing every time you open the company file or try to send an email.
• Activating Invoice Payments is a one-time thing and if done, the captcha will not reappear. Make sure you completed the whole process: captcha + code in Option 2 below
• The code is sent to the email address set up for the sysadmin user - Be sure to check the correct email inbox

Option 1: I don't want to connect Invoice Payments right now

1. When Sage 50 starts click the X button in the Captcha / code windows.
2. Follow Option 2: below to prevent the Captcha prompts in the future.

Option 2: Invoice Payments is not yet onboarded

1. Click I’m not a robot.
2. Complete the image Captcha.
3. Go to your inbox and open the message entitled “Code Request from your Sage product”. This is a message from [email protected] sent to the sysadmin’s email address.
4. Click the link in the message to open the web page at https://money.sage.com/#/refresh.
5. Copy the 64 characters-long code and paste it in the Sage 50 window that says: “Enter the code below and then click OK to continue.”
6. You will get a message saying: “Success! Connection to Invoice Payments has been re-established. Click OK to continue”.

Option 3: Invoice Payments is already onboarded

1. If you activated the Invoice Payments feature by mistake (you do not download receipts from Paypal / Stripe in Sage 50), then disable it to get rid of the captcha:
   • In Setup / Settings / Receivables / Invoice Payments, untick Automatically download payments when the company opens
   • Before emailing, untick Include Pay Now option in the email to accept online payments

I don’t receive the email containing the security code to set up Paypal / Stripe invoice payments in Sage 50
How do I setup Invoice Payments?