| | I don’t receive the email containing the security code to set up Paypal / Stripe invoice payments in Sage 50 |
| Cause | - You changed the sysadmin email address
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| Resolution | - If you modify the sysadmin’s Sage ID (email address), the new Invoice Payments security code is still being sent to the email address that was originally entered for the sysadmin's Sage ID when you first set up Invoice Payments in your company file
- Contact Sage 50 support to open a SNOW ticket with Payments Cloud to get the email address changed
Workarounds: - Access the original Sage ID email inbox to retrieve the code
- Create a new Sage 50 file for your company and connect it to the right sysadmin Sage ID
How do I setup Invoice Payments? |
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