Error: "We were not able to retrieve the list of shared companies for your Sage ID. Try connecting again later."

Summary

Receiving error: "We were not able to retrieve the list of shared companies for your Sage ID. Try connecting again later."

Cause

Service outage

Resolution

Option 1: Check service

Go to https://status.sage.com/ to see if the service is running
If there’s a current outage, wait until it’s fixed before trying to log in again

Option 2: Password reset

Click the forgot your password link and follow the instructions on the screen
For more detailed instructions, see the related resources

Related Solutions

Reset Sage account email address password

Solution Properties

Solution ID: 220924560106726
Last Modified Date: Mon Nov 21 17:54:25 UTC 2022
Attributes: Product Details
Integrated Product: Blueprints
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