Error: "We were not able to retrieve the list of shared companies for your Sage ID. Try connecting again later."

Option 1: Check service

• Go to https://status.sage.com/ to see if the service is running
• If there’s a current outage, wait until it’s fixed before trying to log in again
  

Option 2: Password reset

• Click the forgot your password link and follow the instructions on the screen
• For more detailed instructions, see the related resources