Change the DPI settings and screen resolution

Summary

How to change DPI and screen resolution settings in Windows to assist with display issues in Sage products.

Resolution

DPI Settings

Windows 11
  1. Right-click on the desktop and select Display Settings.
  2. Click the Scale section.
  3. Set the scaling setting to 100% (Recommended) from the dropdown list.
  4. Windows 11 will automatically apply the new DPI scaling.
Windows 10
  1. Right-click on the desktop and select Display Settings.
  2. Select Change the size of text, apps, and other items, and then adjust the slider for each monitor.
  3. Set the DPI setting to 100%.
  4. Select Apply.
  5. Select Log off now.

Screen Resolution

Windows 11
  1. Right-click on the desktop and select Display Settings.
  2. Right-click menu settings in Windows 11 with Display Settings highlighted.
     

    NOTE:

     If this doesn’t open, find and click Display in the Start menu.

     
  3. Scroll down to the Scale & Layout section. 
  4. Select the dropdown next to Display resolution to set the screen resolution.
Windows 10
  1. Right-click on the Desktop and select Display Settings.
  2. Select Display.
  3. Select Advanced Display settings.
  4. Select Advanced sizing of text and other items.
  5. Select the "Set a custom scaling level" link in the paragraph titled "Change size of items".
  6. Set the percentage to 100%.
  7. Log out the user and log in again.

Related Solutions

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Solution Properties

Solution ID
220924550010718
Last Modified Date
Tue May 26 19:09:39 UTC 2026
Attributes
Product Information
Tier: Lite
Tier: Lite50
Tier: NW
Tier: Prem
Tier: SFA50
Tier: SU
Version: 2026-0
Version: 2026-1
Version: 2027-0
Modules: CIP
Modules: Depr
Modules: Track
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