Solution Properties
Solution ID:
223924150029044
Last Modified Date:
Tue Oct 27 00:59:07 UTC 2026
Taxonomy Path:
Category//Performance//Environment//Desktop
Author:
[email protected]
Images for Standard Buttons on the Sage 100 ERP task bar are missing
Description
Cause
One or more of these conditions can cause the issue:
  • Windows Desktop Display settings aren’t compatible with Sage 100.
  • Image files are missing from ..\MAS90\Launcher\Images.
  • MNUBTN.TXT lists incorrect image files.
  • The user doesn’t have sufficient rights to ..\MAS90\Launcher\Images.
  • Sage 100 Advanced or Premium Application Server service permissions aren’t configured correctly.
Resolution

Check the Windows display settings

Change the Windows Desktop DPI setting back to the default setting.

Verify the image files and folder rights

Check the installation location that applies to your Sage 100 environment.

Server installation

  1. Open Windows Explorer.
  2. Browse to the ..\MAS90 directory on the server where Sage 100 is installed.
  3. Open ..\MAS90\Launcher\MNUBTN.TXT in a text editor, such as Notepad.
  4. Browse to the ..\MAS90\Launcher\Images folder.
  5. Compare the image files with the files listed in MNUBTN.TXT.
  6. Verify each image file listed in MNUBTN.TXT exists in the Images folder.
  7. Verify the user has sufficient rights to the ..\MAS90\Launcher\Images folder.

Workstation installation

  1. Open Windows Explorer.
  2. Browse to the ..\MAS90 directory on the workstation with the Sage 100 Workstation Setup client.
  3. Open ..\MAS90\Launcher\MNUBTN.TXT in a text editor, such as Notepad.
  4. Browse to the ..\MAS90\Launcher\Images folder.
  5. Compare the image files with the files listed in MNUBTN.TXT.
  6. Verify each image file listed in MNUBTN.TXT exists in the Images folder.
  7. Verify the user has sufficient rights to the ..\MAS90\Launcher\Images folder.

Sage 100 Advanced or Premium edition

Check the Log On account permissions for the Sage 100 Application Server service.
Don’t run the Sage 100 Application Server service under the Local System Account.

Need more help?

Chat now

 

Steps to duplicate
Related Solutions