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Unpaid invoice shows as paid

Created on  | Last modified on 

Summary

The payment method in Sage 50 Accounting is Pay Later but the invoice shows paid when printed.

Cause

  • The total invoice amount is zero
  • A payment for the invoice exists

Resolution

  • It's normal for a zero amount invoice to show as paid
  • If the invoice isn't zero, a payment exists. Reverse the receipt
    • Reversing the invoice instead of the receipt generates a credit note