How to send proof of payment to customers

Created on 09 February 2021 | Last modified on 06 April 2026

Summary

How to send your customer a receipt showing their invoice has been paid in Sage Accounting.

Sage Accounting does not generate a standalone physical sales receipt after you apply a payment to an invoice.

You can provide proof of payment to customers using one of the following methods:

Download, print, or email the paid invoice showing a $0 balance after applying payment. See the article How Do I View, Print Or Email An Existing Invoice In Accounting?
Let customers use the Pay Now link on emailed invoices. Payment processors like Stripe, Paya, or PayPal automatically email a payment receipt.
Send customer statements that summarize account activity for a selected date range
Statements show invoiced amounts, payments applied, and ending balances. See the article
About Customer Statement CA for more information.