Actian Server Enterprise Installation

1. Run the downloaded 300 CRE Installer:
   1. Ensure you’re logged into Windows with an admin account.
   2. Right-click the Install.exe and select Run as administrator.
2. A window will appear with three options.
3. Select 1 Install Actian Zen 16 Enterprise Server.
4. Click next through to process, selecting Complete when prompted.
5. Skip/Close the Actian product activation key prompt.
   • If you're reinstalling Sage 300 CRE, verify you already authorized the Actian key.
     1. Open License Administration and click the Actian Licenses button.
     2. Confirm you see an Actian Zen 16 Enterprise Server entry with a license state of Active.
     3. Confirm the License Type is Permanent.
     4. If you don’t see an active permanent key, click Authorize a New Product Key.
6. Select 2 Install Actian Zen 16 Enterprise Server Patch.
7. Click next through the process to complete the server patch installation.

Verify/create a permanent Actian Zen license

1. Go to Windows Start, Sage Administration, License Administration.
2. Select the Actian Licenses tab.
3. Verify you have a license with a License State of Active and a License Type of Permanent. If you have a Permanent license that is Active, skip to the client installation. If you don’t have a Permanent license, and only see Temporary or Expired, complete the remaining steps.
4. Click Authorize a New Product Key.
5. Confirm it creates a new permanent key with a state of Active.
6. Close the License Administration window.

Client Installation

1. From the client, open File Explorer and go to the Timberline Office share, \\servername\Timberline Office.
2. Right-click Sage300CRE ACCT Client install and select Run as administrator.
3. A window will appear with three options.
4. Select 1 Install Actian Zen 16 Client.
5. Select the correct path based on your setup:
   • Client Workstation: Follow the prompts through the installation. Select the Complete and Install as an Application options.
   • RDS/Terminal/Citrix Server: Follow the prompts through the installation. Select the Complete and Install as a Service options.
6. After installing the client, select 2 Install Actian Zen 16 Client Patch.
7. Click next through the process to complete the client patch installation.

Error: "Pervasive Status Code 161" - No permanent Pervasive Key