Unallocate Unallocate the transaction and save it as a payment on account. See the article Unallocate transactions in Accounting. Create a refund Supplier refund Go to Banking, New, Sale/Receipt, Vendor Refund. Customer refund Go to Banking, New, Expense/Payment, Customer Refund. - Select the contact, then select the payment on account in the activity list.
- Match the original amount and date.
Accounting reverses the payment only. The invoice remains outstanding, so you can edit it or reverse it. |