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How to unallocate receipts or payments from an invoice

Created on  | Last modified on 

Summary

How to unallocate a receipt or payment from an invoice or credit note in Sage Accounting.

Resolution

  1. Go to Banking.
  2. Select the relevant bank account used for the receipt or payment.
  3. Open the Activity tab and click the receipt or payment to change its allocation.
  4. In the Customer Receipt or Vendor Payment window, clear the checkbox for the related invoice or credit note.

    NOTE:

    If the receipt or payment covers multiple items, unallocating one leaves the others unchanged. From Display, choose All, then select the correct invoice or receipt to reallocate the unallocated amount. 

  5. Select Save to update the transaction.
  6. Select Yes to store the unallocated amount as a payment on account.

TIP:

Unallocating one item in a multi-invoice payment doesn’t affect the remaining allocations. You can reallocate the freed amount to another document.

 To unallocate an invoice and credit note, see How to unallocate an invoice and credit note.