Invite an accountant to your subscription
Description

Your accountant must have a Sage Accountants subscription to follow the steps below. If your accountant doesn't have an Accountants subscription, add them as a user. See Manage users.

Cause
Resolution

Before you begin

If you're using Sage Accounting, log in as an Administrator or Standard user. 

If you're using Sage Payroll or Accounting Individual, log in as the Administrator. See Manage user roles.


Invite an accountant using their Accountant ID

 NOTE: If your accountant hasn't provided their Accountant ID, there are steps to help them find it and share it with you. See How to find your Accountant ID.

  1. From your business name in the top right-hand corner of your product, select Manage Business Account.


    Showing that hovering over business name shows the option to manage business account.
  2. From the Invite accountant tab, select Invite an accountant.

     

    Shows how to get the invite accountant option.

  3. Enter the Accountant ID, and then select Check
  4. Select Next, add permissions.
  5. Select the product you want to invite your accountant to in the Product field.
  6. Select Full Access in the Role field.
    How to add access level for the accountant.
  7. Select Next, confirm invite.

  8. Click Yes, and send invitation.

After you send the invitation to your accountant, wait for them to accept it. Once accepted, your Sage Subscription will connect to your accountants.


Invite an accountant using an email address

  1. From your business name in the top right-hand corner of your product, select Manage Business Account.
    Showing that hovering over business name shows the option to manage business account.
  2. From the Invite accountant tab, select Invite them using email address.

     

    Shows how to get the invite accountant and invite via email address.

  3. Enter the email address that your accountant provided and select Send invitation.
     NOTE: Use the email address your accountant uses to log into their Accountant version of Sage.
  4. After you send the invitation to your accountant, wait for them to accept it. Once accepted, your Sage subscription will connect to your accountants.

Check invitation status and manage access

If you want to check on the status of an invitation you sent to an accountant, refer to the Invite History section.

On this page, you can remove an accountant connection or check the status of an outstanding invitation.

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