| | Description | Assign individual credentials to each user to enhance data security and track user activity. User Limits: - Sage Accounting Start allows one business owner, one accountant, and one additional user
- Other Sage products have no user limit
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| Resolution | Add a new user If the user is an accountant with a Sage Accountants subscription, refer to How to invite an accountant. - Select your business name in the top-right corner.
- Click Manage users.
- Select Add user.
 - Enter the user's email address.
- Choose the Product and Role from the drop-down menus. Each product allows one role per user. For role details, see Manage user roles.
 - Select the user's preferred language.
- Click Add.
The user will receive an email invitation. They must click the link and complete their profile.  TIP: If you manage multiple businesses, repeat these steps for each one. After accepting the invite, switch businesses using the business name drop-down menu.
Edit a user Only administrators can edit user roles. You cannot edit the Business Owner's role. - To change a user's role, sign in as the Administrator. See Manage user roles for more details.
- To update a user's email address, refer to How to Update the Email Address.
Remove a user - Select your business name in the top-right corner.
- Click Manage users.
- Select the user or use the search box.
- Click Edit user.
- Click Remove next to the role. Removing all roles deletes the user profile.
- Click Save.
The removed user will see an error message if they try to access your business. |
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