Solution Properties
Solution ID:
240801164117353
Last Modified Date:
Thu Apr 30 04:54:19 UTC 2026
Taxonomy Path:
Category//Setup and configuration//Users
Author:
[email protected]
How to add or remove users
Description

Assign individual credentials to each user to enhance data security and track user activity.

User Limits:

  • Sage Accounting Start allows one business owner and one accountant
  • Sage Accounting Standard and Plus have no user limit
Cause
Resolution

Add a new user

If the user is an accountant with a Sage Accountants subscription, refer to How to invite an accountant.

  1. Select your business name in the top-right corner.
  2. Click Manage users.
  3. Select Add user.
    Locate Add User in the Manage users window..
  4. Enter the user's email address.
  5. Choose the Product and Role from the dropdown menus. Each product allows one role per user. For role details, see Manage user roles.
    Roles and permissions window, showing the Product and Role dropdown.
  6. Select the user's preferred language.
  7. Click Add. 

    The user will receive an email invitation. They must click the link and complete their profile.

TIP:

If you manage multiple businesses, repeat these steps for each one. After accepting the invite, switch businesses using the business name dropdown menu.

Edit a user

Only administrators can edit user roles. You can’t edit the Business Owner's role.

To change a user's role
  1. Sign in as the Administrator.
  2. See Manage user roles for more details.
To update a user's email address

Refer to How to Update the Email Address.

Remove a user

  1. Select your business name in the top-right corner.
  2. Click Manage users.
  3. Select the user or use the search box.
  4. Click Edit user.
  5. Click Remove next to the role. Removing all roles deletes the user profile.
  6. Click Save.

The removed user will see an error message if they try to access your business.

Steps to duplicate
Related Solutions

How to invite and assign user permissions

How to manage user roles