How to setup Bank Feeds
Description

Bank feeds automatically download transactions from your bank account to Accounting. You can create new transactions or match bank transactions to your Accounting transactions. Bank feeds reduce the need for manual entries, simplify bank reconciliation, ensure your accounts are accurate, and save you time. You can have unlimited bank feeds.

Cause
Resolution

Before setting up bank feeds

You can link a bank feed to Checking, Savings, and Credit Card accounts. However, you can’t link to a Loan, Cash, or other account types.

You can download transactions from the last 90 days. If you need transactions more than 90 days old, you can import your bank statement or enter the transactions manually before connecting a bank feed.

Bank statement import

  • If you’re partially through importing a bank statement, complete the import to avoid duplicate transactions
  • If you’re partially reconciling your bank account, settle differences before creating a new bank feed
  • Choose the day after the date of your last bank reconciliation

Create a new bank feed connection

  1. Go to Banking.
  2. On the tile for the relevant account, select Actions, Connect a bank.
  3. Click or enter the name of your bank in the search field, and select it.
  4. Read the terms and conditions, then click Accept Terms & Conditions.
  5. When prompted, enter your online banking login credentials, and then click OK.
  6. If your bank uses multi-factor authentication, enter further security details.
  7. Select the account you want to connect to, then click OK.
  8. Enter the Start Date you want to download transactions from, then click All Done. You can normally download transactions from the last 90 days, but this varies by bank. The process can take several minutes to complete. Check the account tile on the Banking page to see the connection status.
  9. Once connected, your bank transactions will download and you're ready to process them.

To get started, select the relevant option below:

  • Option 1 - If your bank is HSBC
  • Option 2 – All other banks

Check for new transactions

New transactions download every 24 hours, depending on your bank, and are automatically displayed in the bank account. However, you can also initiate a transaction download for any connected account.

  1. Go to Banking.
  2. Locate the tile of the bank account for which you want to download transactions.
  3. Select <n> Transactions in the lower left-hand corner. If your online banking service uses multi-factor authentication security, you’re asked to enter your security details.
  4. You can match, create, transfer, or discard transactions once they're downloaded.

Disconnect a bank feed

  1. Go to Banking.
  2. Select Actions, Disconnect bank in the lower right-hand corner of the relevant bank account.

 NOTE: Disconnecting a bank feed doesn’t remove transactions from the bank account. 

Reconnect a bank feed

When setting up bank feeds or downloading transactions, enter your security key or passcode if your bank uses multi-factor authentication.
Check with your bank to see if using Bank Feeds affects their online banking terms and conditions.

About Plaid

Plaid powers Sage Bank Feeds, securely connecting Accounting to your bank account. Plaid securely stores your online banking credentials when you create a new bank feed connection, not Accounting Start (or ProductName2).

Enter your security key or passcode for multi-factor authentication when setting up bank feeds and before downloading transactions. Confirm with your bank if using Bank Feeds affects their online banking terms and conditions.

 NOTE: If you have an existing bank feed, it can use the Yodlee service 

Supported bank exceptions

Plaid doesn’t support all banks. If you're connected to one of these banks via Yodlee, keep the feed active. Plaid supports connections to Personal accounts for some banks, but not Business accounts.

 

Steps to duplicate
Related Solutions