Error 00009 on Notes.btr during fiscal year-end close
Description
During the fiscal year-end close process, the program displays this error:
Function User Details
File description: Notepad
File name: Notes.Btr
Status code: 000009
Error message: End of file reached. This may indicate that the file has become corrupted and needs to be repaired
An error has occurred while trying to access data
Cause
Resolution
There are two options to resolve the issue:
Increase the number of years to retain:
Restore the backup done before the year-end close.
Go to Utilities, System Manager, System Setup, General Ledger, then G/L Setup.
In the Years of history to retain, increase the number of years to retain. EXAMPLE:change it to 20.
Click Apply, Click OK.
Remove some history years
Restore the backup done before year-end close.
Go to Utilities, System Manager, System Setup, General Ledger, then G/L Setup.
Change the Years of history to retain.
EXAMPLE:If it's 10, and you want to remove two years, change it to eight.