| | Email using a Gmail webmail account |
| Resolution | NOTE: Google Workspace is no longer compatible with Sage 50. Follow these steps if you're getting SMTP error or use a Gmail account instead. Set up Gmail in Sage 50 - Go to Setup, Settings, Company, Email.
- If Gmail worked previously, select Use a webmail account and click Remove.
- If you're setting up an email for the first time, click Add account information.
- From the drop-down under Webmail service, select Gmail and click OK.
- Click OK to save the Settings.
Email a transaction - Open or create a transaction to email.
- Click the email icon.
- Enter the Email Information.
- Log in to your Google account on another browser window.
- Select the correct gmail account to use.
- A window will appear: "Sage 50 xxx version wants to access your Google account".
- Select the Send email on your behalf checkbox.
- Another browser opens: "You have successfully signed into Google. You can close this page and return to Sage 50".
- Verify the email sent.
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