Cannot print to a thermal or label printer (such as a Dymo or Zebra or Brother QL series)
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CAUTION: Sage support can't assist with third-party products, hardware, report customizations, or state and federal tax questions. Refer to our Scope of Support for more info. Contact your Sage business partner, network administrator, or accountant for assistance.

Although it is possible to print to thermal printers (such as Dymo® or Zebra® brand, or the Brother® QL series), thermal and label printers are not supported nor tested for Sage 100.

Note: Forms often have to be heavily modified via Crystal Reports Designer to customize paper size and alignment to the specifics of the brand and model and paper/label size. This requires expertise in Crystal Reports and minute adjustments and extended iterations of trial-and-error.. Sage Customer Support does not assist with creating or troubleshooting custom Crystal Reports forms or reports. You may want to consider enlisting the assistance of a qualified technician or local channel partner.

DocLink: How to find or access additional Crystal Reports resources and help for Sage 100
DocLink: How to create a new custom paper size for a printer
DocLink: How to troubleshoot printing problems in Sage 100
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