| | Why do I have an activation code for ODBC or TS Starter? |
| Cause | When you open the detail sheet in Customer 360 or in your Customer Portal account you may see six digit activation codes for ODBC or TS Starter. |
| Resolution | CAUTION: Sage support can't assist with third-party products, hardware, report customizations, or state and federal tax questions. Refer to our Scope of Support for more info. Contact your Sage business partner, network administrator, or accountant for assistance.
ODBC in older versions of Sage use to require a six digit activation code and ODBC had it's own activation code for the install. Now ODBC installs automatically and does not need the activation code.
TS Starter Set Activation is used only by Sage Certified Consultants and does not need to be installed. |
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