Note: Being able to browse to these URLs in a Web browser does not mean the Pervasive/Actian installer will be able to contact these servers. Perform other tests such as pings and traceroutes to help determine where the problem lies.

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 CAUTION: This solution requires advanced knowledge of Windows security and network settings. Sage isn't responsible for any issues that arise from changes to these settings. Ensure you back up all system and application databases necessary for a complete restoration. It's advisable to contact a certified consultant or your system administrator for assistance.

CAUTION: This solution needs advanced Operating System knowledge. Consult your system administrator for help. Sage isn't liable for issues caused by improper changes to the Windows Registry. Always back up your data before applying advanced solutions.

CAUTION: Sage support can't assist with third-party products, hardware, report customizations, or state and federal tax questions. Refer to our Scope of Support for more info. Contact your Sage business partner, network administrator, or accountant for assistance.

Configure your firewall and/or proxy server to allow access to elspv.pervasive.com and bkpelspv.pervasive.com via port 80.