| | Sage BusinessVision prints a wrong year on T4 form |
| Description | When printing T4 for 2026, the program prints the correct amounts, but print a wrong year. |
| Cause | - You haven't installed the January payroll update for the new year (2027)
- You logged in using a date from the previous year (2026)
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| Resolution | Log in with a date in the new year and print T4 - Back up Sage BusinessVision data.
- Click Help on the menu, click About Sage BusinessVision, then click System Info.
- Make sure Payroll table shows the January table of the new year (January 2027). If not, install the latest January payroll tax update.
- Log in as the new year. For example: to print T4 for 2026, log in with 01/01/2027.
- Print T4's again.
- If you still have the issue, continue with the next step.
Log in with the new year (01/01/2027) and T4 still prints a wrong year - Log in with a date in the new year. For example: 01/01/2027.
- Click Edit, Payroll, then click T4 and T4 Summary.
- Click the red icon to close the screen.
- When the message to save the list appears, click No. This will clear the current list of employees on the T4 screen.
- Click Edit, Payroll, and click T4 and T4 Summary to create the new T4 list.
- Review the records. Print T4 and confirm the year is correct.
[BCB:162:Chat BusinessVision CA:ECB] |
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