| | No company folders visible after migration for non-admin users |
| Cause | The users do not have security rights to the companies. This occurs due to removing the companies from the company list during the migration proceedure. |
| Resolution | CAUTION: Sage support can't assist with third-party products, hardware, report customizations, or state and federal tax questions. Refer to our Scope of Support for more info. Contact your Sage business partner, network administrator, or accountant for assistance.
Give the users access through Security Administration.
- Launch Sage Desktop.
- Login as a Security Administrator.
- Click Tools or Options, Security Adminstration.
- Click Security Permissions by Type: Company.
- For each data folder Add... the appropriate users.
- You can highlight all users using CTRL+A. CTRL+Left Click and SHIFT+Left Click commands also work in this screen.
- Save Changes on each data folder before moving to the next.
When the users log back in they will have access to the folders assigned to them. |
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