Solution Properties
Solution ID:
222924450019723
Last Modified Date:
Thu Sep 17 15:59:37 UTC 2026
Taxonomy Path:
Category//Year end
Author:
sageadmin
Error: "The Control file is currently unavailable (busy)" when selecting the Year-End option
Description
Cause
  • Another user still has Sage BusinessVision open
  • Pervasive or Actian still shows a user connection that didn't close properly
  • A module remains open on the workstation
Resolution
  1. Verify that all users have logged out of Sage BusinessVision.
  2. Close Sage BusinessVision on the affected workstation.
  3. Open Sage BusinessVision again.
  4. Try the Year-End option again.
  5. If the error continues, log all users off using Pervasive monitor or Actian Monitor on the server.
  6. Remove any users that Pervasive/Actian Monitor still shows as connected if those users aren't in the program.
  7. Restart all workstations to release locked files.
  8. If the error continues, restart the server to release any locked files that remain on the server.

CAUTION:

Ensure that all users log out of the server before you restart it.

[BCB:162:Chat BusinessVision CA:ECB]





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