You can use Pervasive/Actian Monitor to:
Each user displays an IP address. Pervasive/Actian treats multiple connections from the same IP address as one user.
If a user no longer uses Sage BusinessVision but still appears in Monitor, remove that user entry.
Verify that users have exited Sage BusinessVision before you delete active sessions.
Review the Active Users list when Sage BusinessVision reports that the maximum number of users has logged in.