| | Payroll cheque run doesn't send email / print when processing |
| Cause |
- Email / printing of stubs must be done before processing the Payroll Cheque Run
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| Resolution |
- Stubs must be printed / emailed before the Payroll Cheque Run is processed
- Processing the transaction does print or email it
- Once the transaction has been processed, then each transaction will need to be individually printed or emailed
Steps:
- Open Paycheques
- Lookup and open the paycheque of the first employee you wish to print or email cheque. Follow article How to look up a payroll cheque?
- Select the email or printing icon (top right of paycheque window)
- You can also select File, E-mail or File, then Print
DocLink: Payroll cheque run doesn't send email / print when processing
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