Sage 100 Support in RD Web Client and Azure Virtual Desktop
Description

Use the supported environments listed in the Sage 100 platform matrix for proper functionality.

Cause
Resolution

CAUTION: This solution needs advanced Operating System knowledge. Consult your system administrator for help. Sage isn't liable for issues caused by improper changes to the Windows Registry. Always back up your data before applying advanced solutions.
CAUTION: Sage support can't assist with third-party products, hardware, report customizations, or state and federal tax questions. Refer to our Scope of Support for more info. Contact your Sage business partner, network administrator, or accountant for assistance.

Unsupported environments

The following Microsoft environments aren’t supported by Sage 100:
  • Microsoft Remote Desktop Web Client
  • Microsoft Azure Windows Virtual Desktop pooled environment

Use supported platforms

Review the Sage 100 Supported Platform Matrix to confirm approved environments for deployment.
Note: Running Sage 100 outside the supported environments causes performance issues and limits functionality.

DocLink: "A Sage 100 Session has already been initiated. Wait while the session is being started" when opening Sage 100 Advanced or Premium client from the Microsoft RDWeb Web Client website
DocLink: Supported Platform Matrices (SPM) for Sage 100; System requirements and specifications
DocLink: What virtual platforms or virtualized operating systems and environments are supported for Sage 100?

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