Incorrect wages when reversing payroll check using legacy method
Description
Cause
Resolution

Use the new Payroll check Reversal button 

  1. Select Payroll, Main, Payroll Data Entry.
  2. In the Pay Cycle window, select the pay cycle.
  3. Enter the starting and ending dates and the check date.
  4. In Payroll Data Entry, select the employee.
  5. Click the Reverse Check button.
  6. In the Reverse Check window, enter the check or direct deposit number.
  7. Select the Copy Memos check box to copy memos for the original record to the reversal record.
  8. Click OK. The check information appears in the Payroll Data Entry window, but the amounts are now negative.
  9. You can click Taxes to view the tax details, but you can’t edit the amounts.
  10. Click Accept.
  11. Print any applicable payroll reports.
  12. Print and update the Check Register and Daily Transaction Register.
  13. For complete details, see how to use the one-click process.

Important Details

  • The system will reverse the payroll check or direct deposit transaction.
  • The system doesn't change the original record in check history and posted to the general ledger.
  • A new entry in the Check History file reflects the adjustment. The system posts a reversal to general ledger using the check date entered on the Pay Cycle window.
  • If this was a prior quarter and you need a replacement check:
    • Use the same date/period to maintain the same amounts reported on that quarter tax reporting.
  • If any amounts change on the replacement check, amend any quarterly reports filed.

 NOTE: If you reversed a direct deposit transaction that you already processed, contact the bank to have the deposit removed from the employee's account.

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