Summary
Step to solve the issue of CPP2 not calculating after CPP maxed out.
Cause
The Pensionable Earning amount in the T4 RL-1 Reporting tab of the employee record is wrong.
Resolution
- Go to Employees & Payroll, then Employees.
- Click the employee name to open the Employee record.
- Click the T4 and RL-1 Reporting tab.
- Ensure the Pensionable Earnings field for the appropriate year is accurate.