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CPP2 isn’t calculating automatically

Created on  | Last modified on 

Summary

Step to solve the issue of CPP2 not calculating after CPP maxed out.

Cause

The Pensionable Earning amount in the T4 RL-1 Reporting tab of the employee record is wrong. 

Resolution

  1. Go to Employees & Payroll, then Employees.
  2. Click the employee name to open the Employee record.
  3. Click the T4 and RL-1 Reporting tab.
  4. Ensure the Pensionable Earnings field for the appropriate year is accurate.

Related Solutions

When will CPP2 start to calculate?

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