Error: "Only the file owner [...] can stop sharing"

Summary

When I try to stop sharing my RDA file, I get a message that only the file owner can stop sharing but I'm the file owner.

Description

  • In Sage 50, the file owner is the Sage ID that was used the first time the file was shared on RDA
  • It's possible to open the file as sysadmin with another user email but only the file owner can stop sharing
  • If you're the data owner, this means that you used a different email to share the file in the beginning

Resolution

  1. Make a note of the email on the message.
  2. Click OK to close the message.
  3. Go to File, Connect to a shared company.
  4. Click Yes, when asked if you're finished with the company.
  5. Click OK on the Connect to a Shared Company window.
  6. Click Log in as a different user at the top.
  7. Log in with the email address from Step 1.
  8. Click Cancel as you don't need to download the file.
  9. The file should still be open.
  10. Go back to File, Remote Data Access, Stop Sharing.


Solution Properties

Solution ID
240425225842227
Last Modified Date
Thu Apr 25 23:21:46 UTC 2024
Attributes
Product Details
Integrated Product: Blueprints
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