How to modify or remove contacts

Summary

How to edit or delete customer and vendor records in Sage Accounting.

Description

Use contacts to track your customer sales. 

Resolution

  1. Go to Contacts.
  2. Select a contact from the Contacts list.

When you open a contact record, you can:

  • Edit contact details
  • View transaction details
  • Record money received from customers
  • Record money paid to vendors
  • Flag T4A vendors
  • Add a tax ID for reporting

Activity tab

The Activity tab shows transaction details for the contact.

You can:

  • Search transactions by reference or value
  • View transactions for a selected date range
  • Open a transaction from the list

Contacts and addresses tab

Sage Accounting sends documents to the Main address and Main contact.

Invoices include:

  • Business or Company name
  • Main contact name
  • Main address
To update addresses and contacts:
  1. Select the Contacts and Addresses tab.
  2. Select the edit icon.
  3. Make your changes.
  4. Select Save.

Notes tab

To modify notes:
  1. Select Edit.
  2. Enter the notes.
  3. Select Save.

To delete a contact

If a contact has no transactions associated with it, select it on the Contacts list.

  • Go to Contacts.
  • Select a checkbox next to the contact to delete.
  • Use the trash icon to delete the contact.
Limitations
  • You can’t delete a contact that has transactions associated with it.
  • You can’t delete the Main Contact name or Main Address. As a workaround, change the contact name to "Don’t use” as needed.

Solution Properties

Solution ID
240304191723320
Last Modified Date
Wed Jul 22 18:11:54 UTC 2026
Views
0