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"You are currently using [email protected] as your log in" when changing the Sage ID.

Created on  | Last modified on 

Summary

When trying to reshare a Sage 50 file after creating a new Sage ID with the "Change email" feature, I get the error "You are currently using [email protected] (the old Sage ID) as your login. To complete this action, you need to restart Sage 50 and login with [email protected] which is the login of the data owner.

Resolution

Please contact Customer Support chat if you are getting this error.


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