How to move a credit note from an old customer record to a new record name

Description

I changed a customer's name and now there's a credit note under their old name.

Resolution

  1. Create a dummy bank account. See How can I create an account in the Chart of Accounts?
  2. Open Receipts and select the customer under their old name.
  3. Post the credit note to the dummy bank account.
  4. Create a new receipt with a Deposit (/Prepayment) for the customer under their new name.
  5. Make sure the amount of the Deposit is the same as the credit note and Post it to the dummy bank account.

Solution Properties

Solution ID
230830014005413
Last Modified Date
Wed Aug 30 01:40:05 UTC 2023
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