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How to move a credit note from an old customer record to a new record name

Created on  | Last modified on 

Description

I changed a customer's name and now there's a credit note under their old name.

Resolution

  1. Create a dummy bank account. See How can I create an account in the Chart of Accounts?
  2. Open Receipts and select the customer under their old name.
  3. Post the credit note to the dummy bank account.
  4. Create a new receipt with a Deposit (/Prepayment) for the customer under their new name.
  5. Make sure the amount of the Deposit is the same as the credit note and Post it to the dummy bank account.